Doors for commercial premises and the Equalities Act

Photo of author

Nick Dardalis

Updated on

Any service provider must ensure they make reasonable adjustments so that their doors can comply with their legal obligations under the Equalities Act. If you are a door and window company that is involved in either the specification of products or helping your customer choose doors for commercial premises are you informing them of their obligations under the Equalities Act 2010?

dda compliant commercial doors
Commercial doors must be useable by both disabled and able-bodied users.

Specifying doors for commercial premises.

The responsibility falls on the business owner or occupier to comply with current legisation.  At the design stage, specification and compliance fall to the architect to ensure the correct products are used.  Older buildings, however, offer different challenges and especially listed buildings.

If you are replacing doors in an existing building then it is unlikely an architect will be involved. The local business owner will contact you as the local experienced door company to provide the right door for their premises. They may be completely unaware of their obligations to make reasonable adjustments to their premises so that they can be accessed by the disabled. Who should make them aware?

Do double glazing firms installing doors in commercial premises have a responsibility?

It is our belief that you do have a responsibility to make your customers aware if their door will not comply with the law. And here is why.

  • Are you already advising your customers of their legal requirement to have trickle vents in windows to meet building regulations
  • Are you already telling your domestic customer of the legal requirement that upstairs windows have egress hinges for fire escape
  • Are you already telling your customers why all residential doors and critical areas should have safety glass in them as a legal requirement?

If you are already giving your customers this important information as an experienced window company why are you not doing the same for your commercial doors?

What you need to know about manual doors

the rts 87 closer features adjustable power and can help you comply.
The RTS 87 closer features adjustable power and can help you comply.

If you are fitting a commercial door with a door closer, it is a requirement under Part M and BS 8300 that the force required to open a door should not exceed 30N between 0 and 30˚ and must fall below 22.5N between 30˚ and 60˚.

It is, of course, important that the door latches shut and locks correctly, particularly in the case of security doors that are required to remain locked shut when not in use. BS EN1154 also states that a minimum closing force is required to ensure the door closes correctly.

If you are one of the many companies that specify their commercial aluminium doors with a concealed transom closer, we recommend you specify in every case an RTS 87.

The RTS87 is a high quality closer that is power adjustable from EN1 to EN4. This power adjustment will give you a fine tuning of the door opening and closing force that will ensure your commercial door opens and closes correctly to help it comply with Approved Document M and BS8300.

Many window companies will make the mistake of accepting a budget and non-compliant closer because they are cheaper. What you should know is that whilst a premium closer such as the RTS 87 might be a little more expensive, this will obviously work out cheaper that having to return to your installation to fit a compliant closer when your door is discovered as not having the correct opening and closing forces!

We recommend when you order your door from your trade manufacturer that you make them aware that you want the door fitted with a compliant closer. All reputable door manufacturers should be able to provide this for you.

What about doors with face fixed closers?

the ts93 closer with cam action is also able to help you comply with rebated doors
The TS93 closer with cam action is also able to help you comply with rebated doors

Face fixed closers are also sometimes called rack and pinion closers. Today there are several types of face fixed door closers available from those with traditional “scissor arms” to more sophisticated models with slide arms or cam action to give a more sleek appearance.

A rack and pinion closer is unlikely to meet the opening and closing forces required as these are primarily designed so that the door closes firmly past any latching point and locks shut. Also you will always feel a greater degree of resistance with a face fixed closer within the first few degrees of opening a door.

A solution to this is to specify your face fixed closer as a cam action closer with a slide arm rather than the scissor arm. This will avoid the additional tension that scissor arms exert upon first opening and final closing.

A typical quality and compliant door closer that will help meet the requirements of BS8300 and Part M is the TS93.

What is a typical installation where the responsibility for compliance falls on the installer?

Let us say you are a window company that is installing a new door to your local small shop.  You as the installer are still subjected to Building Regulations.  The Equality Act comes into force once the building is in use but if you are doing any works that are covered by Building Regulations then you need to comply with BS8300 and Approved Document M.

Let us assume a disabled member of the public has also complained to a shop about how heavy their doors are and the shop owner takes action to remedy the situation.  He will call upon you as the door installer to rectify the door or make improvements.  Again in undertaking this work you are subject to Building Regulations, Approved Document M applies and the door must therefore then comply with the Equality Act.

Do not assume your door supplier is providing you with compliant doors.

Do not assume that because it is a commercial door you are ordering your supplier presume it has to be going into a commercial building and therefore must be provided with a compliant closer.

Many manufacturers of commercial doors that supply fabricated products to window companies that only install will require you to fill out their order form.

In the same way your supplier expects you to to provide and will not guess the manufacturing sizes, the colour or what locks or handles you require, It is your responsibility to ask your supplier to provide you with a closer whether a concealed or face fixed that will help meet the requirements of Part M of the Building Regulations and BS83000 both of which fall under the Equality Act 2010.

Do not assume a correct door closer means a compliant door.

You must remember that is is the complete glazed and installed door that has to comply with the opening and closing forces needed and not just that it is fitted with a compliant door closer.

Hinges, weatherstrips and gaskets, handles and ironmongery and of course the weight of the glass will all play a part.  Only on site testing once the door is installed and completed will demonstrate its compliance with BS8300 and Approved Document M.

So how do you measure whether your door is compliant?

the pesola testing gauge is a simple device that can test your completed door for compliance.
The Pesola Testing Gauge is a simple device that can test your completed door for compliance.

To measure the opening a closing forces on site, you can use a Pesola Guage up to 100Nm.  This is a very simple device that is very useful for door installers or installation Managers to test that their commercial doors comply with the Building Regulations and British Standards.

The 100N Pesola Audit Kit is recommended for either Document M or BS8300 testing of your installed commercial door and will test the door pressure on either opening or closing.

Contact us if you would like to purchase one.

Providing expert help to homeowners and trade professionals since 2010

expert

Free

Impartial

Get Free help finding the right products from the best suppliers

Andrew DOBSONAndrew DOBSON
16:42 30 Oct 23
Nick responded incredibly quickly to my enquiry (on a Saturday too!), and was able to offer invaluable advice on both aluminum systems and manufacturer / suppliers. Thanks Nick!
chris steerchris steer
16:18 09 Oct 23
Had a meeting with Nick during the grand designs show. Was extremely helpful and professional would highly recommend
Chris WesthorpChris Westhorp
19:55 13 Sep 23
Extremely helpful with pointing us in the right direction to find the products we required and suggesting firms that could reliably fit them.Nick was quick to reply and very detailed in his advice.Highly recommend reaching out to them.
Cathy GreenwoodCathy Greenwood
07:03 11 Sep 23
Update - A second email to nick for help on bifolds resulted in a detailed informative reply even on a Sunday ! This guy is so knowledgable and helpful .I approached Nick for an independent view on sliding doors v bifold and the different brand options . His reply was extremely detailed and prompt and allowed me to navigate this often confusing world in a much more informed way . Thanks so much Nick
Anthony CraigAnthony Craig
12:45 05 Sep 23
This is a must site for anyone looking for advice. Great service and very quick answers to questions. Nick has been of great help quiding us through the maze of aluminium products. Thank you
Philip DuffieldPhilip Duffield
20:24 26 Jul 23
I contacted Nick @ ATS for guidance on what aluminium sliding door systems would be suitable for an opening in an extension that is going to be both wide and tall. He came back really quickly with very detailed and incredibly helpful advice. He is clearly extremely knowledgeable about the systems on the market and their respective features and capabilities. If you’re feeling a bit lost by the overwhelming range of choices out there, I’d definitely recommend contacting him.
Dariush HekmatDariush Hekmat
17:25 19 Jul 23
Nick's advice is great. He is always quick to respond and spends time on responses, which really help to make an informed decision.
Alan FosterAlan Foster
07:51 12 Jul 23
Absolutely fantastic. Asked for advice about replacing Crittall (?) windows late last night and early this morning received 3 great suggestions and contact information for suppliers
Rachel LauRachel Lau
09:24 16 Jun 23
Fantastic website full of valuable and pragmatic advice about product selection and comparison: no other website gives information like this. Truly written for public interest. Don't hesistate to reach out to Nick via the mailing system. He responds very quickly, is friendly, and has very sound and high knowledgable advice. I have already shared this with my friend planning her own grand design.
guard Charlieguard Charlie
12:28 14 May 23
I emailed this company just on the off chance they could help me with new magnetic sliders for my patio door. They were not able to supply those but were so very helpful providing me with the name of a company who could. I am so very grateful at the great service. Dare say customers must be very happy. thank you so much.
Benjamin LewisBenjamin Lewis
10:06 04 May 23
Nick is very helpful indeed. Extremely knowledgeable on bifolds which was in relation to my query. Great website as well, some very useful articles. Particularly appreciated the article that lists all the major bifold options in order of their sightlines! Thank you!
P JonesP Jones
08:07 15 Apr 23
I asked Nick some questions about an installation we were considering and he replied within hours with some very useful suggestions that will probably lead us to using a different make and supplier. Thanks, Nick. Great work.
Nicholas WallNicholas Wall
13:18 02 Apr 23
Looking for fair and honest expert advice on all aspect of aluminium windows and doors? These guys will arm you with all the information you need to make the RIGHT choice in a highly complex, crowded marketplace. post a question and you will get a very quick professional answer you can rely on being based on fact. Thanks guys!
Giorgia SiriacoGiorgia Siriaco
16:25 21 Mar 23
After a lot of research to find doors that would meet our unusual size requirements and feeling increasingly uncertain about the best way to spend our small budget, I stumbled on the ATS website, and I'm so glad I did! I contacted ATS to request advice and Nick promptly replied with a wealth of information, providing us with options and relevant contact details. I only wish I'd found them sooner!
Carol NortonCarol Norton
10:01 17 Mar 23
I've been so confused about how to achieve the look I'm after, and going round in circles with various window/door companies, trying to get away from the huge chunks of plastic currently around my windows. I didn't expect an email to a company found through a Google search to really help - but I was desperate, so I tried. I'm SO glad I did. Finally I have clear explanations from ATS of where I've been going wrong, exactly what I'm looking for, and a list of local companies that might be able to provide it! The response has excelled my expectations and I feel as if I'm finally inching closer to a home with which I'll be happy and comfortable: thank you.
David NunnDavid Nunn
20:54 14 Mar 23
It is rare that I write reviews, however after my very positive communication with Nick - enquiring about suitable slim sash aluminium windows for my project, I felt that a review was definitely warranted. I can reinforce the many positive reviews posted so far, Nick was very quick to respond, providing comprehensive detail, with excellent independent advice.In summary, great service, thank you Nick.
Chantal AuerbachChantal Auerbach
13:04 09 Mar 23
Nick from Aluminium Trade Supply was incredibly helpful informative and pleasant to deal with. He responded quickly to emails and was very knowledgeable. Highly recommend being in touch with Nick if you are considering new aluminium windows or doors.
Lee JonesLee Jones
20:21 22 Feb 23
I dropped Nick at Aluminium Trade Supply an email re high security slim sightline bi-folds and their alternatives and he responded that quickly (and so comprehensively) that I felt bad I’d not paid him for his time!Nick Sir your product knowledge is outstanding and you are providing a level of service that goes wayyyy above and beyond expectations. I’ll definitely make sure I mention Aluminium Trade Supply to anyone I encounter looking for a fenestration solution 🙏🏼
G JG J
15:13 13 Feb 23
We are looking to replace some old UPVC patios doors with aluminium ones. The ATS website is a great source of advice in an area where clear information is sorely lacking. Having used the website, I then followed this up with a number of specific questions relating to our search, and Nick came back very quickly with clear, detailed and very useful advice.I have been very impressed with both the website and with Nick's advice. My only regret is that I didn't come across ATS before replacing various windows in 2021 - I'm sure it would have saved me a lot of grief and money! Thanks again Nick.
Azza McCabeAzza McCabe
17:47 01 Feb 23
So impressed with this company.Responded to my query quickly andgave valuable advice. Nick was extremely helpful and we were able to move forward with our project.
Adri LoloçiAdri Loloçi
11:21 08 Jan 23
Nick was super fast to respond and provided some great recommendations. I would recommend this website to anyone looking to find bifold or sliding aluminium doors.
Stephen HoustonStephen Houston
16:16 03 Jan 23
Looking for aluminium crittall style internal door and external patio French doors. Noted good reviews and thought would ask for advice. Comprehensive reply with excellent independent advice and lists of fitters who could provide products and installation. Great service.
Inga GeachInga Geach
08:25 21 Dec 22
Nick from Aluminium Trade Supply has been extremely helpful with navigating the jungle that is aluminium glazing for our upcoming extension project. His advice was prompt, detailed and always impartial. Very grateful for your input, thanks Nick!
Amanda BurtonAmanda Burton
10:54 16 Dec 22
Brilliant website and an excellent service. Nick provided not only detailed advice and supplier contacts, but highlighted the considerations of various products so I could make an informed choice. Our Sunvista minimal sliders were fitted this week and I couldn't be happier, stunning. Thanks once again for your advice and recommendations, invaluable!
Keith BarnesKeith Barnes
17:18 10 Dec 22
Very helpful advice given to my question, including the name of 3 different companies that i could try for the product being enquired about. Many thanks
Munim ChowdhuryMunim Chowdhury
11:45 13 Sep 22
Nick has been very helpful on signposting me to a number of partner organisations for steel/aluminium doors.
SUSAN wallaceSUSAN wallace
17:26 31 Aug 22
My experience with this firm was exceptionally good and this is notalways the case as a female, dipping a toe into technical waters.I was spoken too with courtesy and at a level that helped me consolidate what was needed .On top of that I was given a list of companies and places where I could obtain the type of product I needed.I could not thank them enough and would certainly go there again and reccommend others do too.
Paul SalterPaul Salter
22:39 22 Aug 22
Contacting Aluminium Trade Supply is like contacting the Oracle direct. Advice is always comprehensive and balanced. On multiple occasions they have provided me with options that fully meet our objectives. Many thanks.
Nick McCormackNick McCormack
20:25 14 Aug 22
Really helpful and useful came back to me on a Sunday with some invaluable information. Highly recommended.
ray addisonray addison
13:14 14 Aug 22
received a prompt reply to my query,and helpful information from ATS
js_loader