Terms of Service

Web site Terms Of Use

PLEASE READ THESE TERMS CAREFULLY BEFORE USING THIS WEB SITE.  The website is entirely owned by  Fenestration Consultancy Services Limited (Trading As Aluminium Trade Supply) hereafter referred to as THE SITE OWNER

BY USING THIS WEB SITE YOU AGREE TO BE BOUND BY AND ACCEPT, WITHOUT MODIFICATION, THE TERMS, CONDITIONS AND NOTICES PUBLISHED ON THIS WEB SITE (the “Terms”). IF YOU DO NOT AGREE WITH THESE TERMS, THEN YOU ARE NOT AUTHORISED TO USE THIS WEB SITE.

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These Terms apply both to your use of, and to all Internet traffic visiting, this Web site. The site owner reserves the right, in its sole, absolute and unfettered discretion, to modify, alter or otherwise update these Terms at any time. Such modifications, alterations or updates shall be effective immediately upon posting. By using this Web site after posted such modifications, alterations or updates, you agree to be bound by such revised Terms.

This Web site will permit you to link to many other web sites that may or may not be affiliated with this Web site and/or with THE SITE OWNER, and that may have terms, conditions and notices of use that differ from, or contain terms, conditions and notices in addition to, the Terms specified on this Web site. Your access to such web sites through links provided on this Web site is governed by the terms, conditions, notices and policies of use of those web sites, not this Web site. Unless expressly stated otherwise, THE SITE OWNER shall not be responsible for the operation of, connection to or content of those web sites.
THE SITE OWNER does not guarantee the transmission or processing of any information or on-line activity or transaction submitted to this Web site. The transmission of any information does not mean the on-line activity or transaction has been accepted or rejected, but merely indicates that a transmission has been initiated. All on-line activities and transactions are subject to written confirmation, whether in electronic form or otherwise. Furthermore, the level of service available on and from this Web site may vary, and this Web site may be inaccessible or “down” for periods of time. THE SITE OWNER reserves the right to suspend or discontinue this Web site, in whole or in part, for business or technical reasons. However, THE SITE OWNER’s services may be accessed through traditional means, such as via telephone or through regular post.

TRADEMARKS,COPYRIGHTS AND RESTRICTIONS
This Web site is owned, controlled, managed and operated by the site owner.  All rights reserved. All content on this Web site, including, but not limited to text, code, images, illustrations, audio clips and video clips, is protected by copyrights, trademarks, service marks, and/or other intellectual property rights (which are governed by UK, EU, US and world-wide copyright laws and treaty provisions, privacy and publicity laws, and communications regulations and statutes), and are owned and controlled by THE SITE OWNER, and/or its affiliated or related entities, associates or partners.

Content on this Web site or any web site owned, operated, controlled or licensed by THE SITE OWNER’s affiliated or related entities, associates or partners, is solely for your personal, non-commercial use. You may print a copy of the content, but you may not modify, copy, display, perform, reproduce, republish, license, create derivative works from, transfer, upload, post, transmit, distribute, sell and/or exploit the content or information in any way (including by e-mail or other electronic means), or any software involved in utilising such content or information, for commercial use without the prior written consent of THE SITE OWNER,

Without the prior written consent of THE SITE OWNER your modification of the content, use of the content on any other web site or networked computer environment, or use of the content for any purpose other than personal, non-commercial use, violates the rights of owners of THE SITE OWNER, and/or its affiliated or related entities’, associates’ or partners’, or any company’s or companies’

DISCLAIMER OF WARRANTIES AND LIABILITY

ALL CONTENT ON THIS WEB SITE IS PROVIDED “AS IS” AND “AS FOUND” AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. OTHER THAN THOSE WARRANTIES WHICH, UNDER UK AND EU LAWS APPLICABLE TO THESE TERMS, ARE IMPLIED BY LAW AND ARE INCAPABLE OF EXCLUSION, RESTRICTION OR MODIFICATION. THE SITE OWNER, AND/OR ITS AFFILIATED OR RELATED ENTITIES, ASSOCIATES, OR PARTNERS, DISCLAIM ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND INFRINGEMENT. NEITHER THE SITE OWNER, AND/OR ITS AFFILIATED OR RELATED ENTITIES, ASSOCIATES OR PARTNERS WARRANTS THAT THE FUNCTIONS CONTAINED IN THIS WEB SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVER THAT MAKES THE CONTENT AVAILABLE WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THE CONTENT THAT YOU ACCESS ON THIS WEB SITE IS SOLELY FOR YOUR CONVENIENCE, INFORMATION AND TRANSACTIONAL CAPABILITY ONLY.

THE SITE OWNER DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THIS WEB SITE, OR AS TO THE RELIABILITY, ACCURACY OR CURRENCY OF ANY CONTENT INFORMATION, SERVICE AND/OR MERCHANDISE ACQUIRED PURSUANT TO YOUR USE OF THIS WEB SITE. THE SITE OWNER ATTEMPTS TO ENSURE THAT THE CONTENT THAT YOU ACCESS ON THIS WEB SITE AT ANY ONE TIME IS ACCURATE. HOWEVER, THE CONTENT MAY INCLUDE INACCURACIES, TYPOGRAPHICAL ERRORS AND OMISSIONS. THE SITE OWNER WILL DO ITS BEST TO CORRECT ERRORS AND OMISSIONS AS QUICKLY AS PRACTICABLE AFTER BEING NOTIFIED OF THEM. CHANGES ARE PERIODICALLY MADE TO THE CONTENT THAT YOU ACCESS ON THIS WEB SITE WITH ADDITIONS, DELETIONS AND AMENDMENTS OCCURRING THERETO AND IMPROVEMENTS AND/OR CHANGES MAY BE MADE TO THE FUNCTIONALITY, DESIGN OR LAYOUT OF THIS WEB SITE.
YOU EXPRESSLY AGREE THAT USE OF THIS WEB SITE IS AT YOUR SOLE RISK. YOU (AND NOT THE SITE OWNER) ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION OF YOUR SYSTEM. YOU EXPRESSLY AGREE THAT NEITHER THE SITE OWNER, AND/OR ITS AFFILIATED OR RELATED ENTITIES, ASSOCIATES OR PARTNERS, NOR ANY PERSON OR ENTITY INVOLVED IN THE CREATION, PRODUCTION AND DISTRIBUTION OF THIS WEB SITE, IS RESPONSIBLE OR LIABLE TO ANY PERSON OR ENTITY WHATSOEVER FOR ANY LOSS, DAMAGE (WHETHER INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL), LIABILITY OR OTHER CAUSE OF ANY KIND OR CHARACTER WHATSOEVER BASED UPON CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE ARISING OUT OF OR RESULTING FROM THE USE OR ATTEMPTED USE OF THIS WEB SITE OR ANY OTHER LINKED SITE, EXCEPT IN RELATION TO LIABILITY, LOSS AND DAMAGE FOR DEATH OR PERSONAL INJURY FOR WHICH NO LIMIT APPLIES.

THE SITE OWNER,AND/OR ITS AFFILIATED OR RELATED ENTITIES, ASSOCIATES OR PARTNERS, SHALL ONLY BE LIABLE FOR DIRECT LOSS ARISING OUT OF OR RESULTING FROM THE USE OF THIS WEB SITE, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, UP TO A MAXIMUM OF THE TOTAL VALUE OF THE TRANSACTION UNDER WHICH THE CLAIM ARISES FOR ANY ONE EVENT OR SERIES OF CONNECTED EVENTS.
THIS LIABILITY SECTION APPLIES ONLY AND TO THE GREATEST EXTENT PERMITTED BY LAW.THIS DOES NOT AFFECT YOUR STATUTORY RIGHTS AS A CONSUMER.

FOR THE AVOIDENCE OF DOUBT.  NOTHING CONTAINED WITHIN THIS SITE CAN BE CONSIDERED A RECOMMENDATION FOR A COURSE OF ACTION OR ENDORSEMENT OF A PRODUCT, SUPPLIER OR SERVICE.  QUALIFIED AND PROFESSIONAL ADVICE SHOULD ALWAYS BE CONSULTED WHEN CONSIDERING A FINANCIAL INVESTMENT.

INDEMNIFICATION

You agree to indemnify, defend and hold harmless THE SITE OWNER, its associates or partners, and its and their officers, directors, employees, affiliated or related entities, agents, subcontractors, suppliers and licensors from and against all losses, expenses, damages and costs, including reasonable legal fees, resulting from any violation by you of these Terms.

THIRD PARTY RIGHTS

These Terms are for the benefit of THE SITE OWNER, its associates or partners, and its officers, directors, employees, affiliated or related entities, agents, subcontractors, suppliers and licensors. Each of these individuals or entities shall have the right to assert and enforce these Terms directly against you on its or their own behalf.

LINKS

This Web site may contain links to other web sites (“Linked Sites”). The Linked Sites are provided for your convenience, information and, in some cases, transactional capability, only and, as such, you access them at your own risk. The content of any Linked Sites is not under the control of THE SITE OWNER, and THE SITE OWNER is not responsible for, and does not endorse, such content, whether or not THE SITE OWNER is affiliated with the owners of such Linked Sites.

LAW AND JURISDICTION

This Agreement (and any disputes, claims or proceedings of whatsoever nature arising out of or in any way relating to the use of this Web site is governed by and shall be construed in accordance with the laws of England. You hereby consent to the exclusive jurisdiction of the English courts in all disputes arising out of or relating to the use of this Web site. Those who choose to access this Web site from outside the United Kingdom are responsible for compliance with local laws, if, and to the extent that, local laws are applicable. You may not use or export materials or content contained on this Web site in violation of UK and EU export laws and regulations.

If any provision of these Terms shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms.
You agree that no joint venture, partnership, employment, or agency relationship exists between you and THE SITE OWNER either as a result of this Agreement or your use of this Web site.

ENTIRE AGREEMENT

The provisions of these Terms, and each obligation referenced herein, represent the entire Agreement between THE SITE OWNER and you and supersede any prior proposals, agreements or understandings (whether oral or written) not incorporated herein. In the event that any inconsistencies exist between these Terms and any future published terms, conditions and notices of use or understanding, the last published Terms or terms, conditions and notices shall prevail.
A printed version of this Agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this Agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

ANY RIGHTS NOT EXPRESSLY GRANTED HEREIN ARE RESERVED BY THE SITE OWNER.

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Get Free help finding the right products from the best suppliers

Andrew DOBSONAndrew DOBSON
16:42 30 Oct 23
Nick responded incredibly quickly to my enquiry (on a Saturday too!), and was able to offer invaluable advice on both aluminum systems and manufacturer / suppliers. Thanks Nick!
chris steerchris steer
16:18 09 Oct 23
Had a meeting with Nick during the grand designs show. Was extremely helpful and professional would highly recommend
Chris WesthorpChris Westhorp
19:55 13 Sep 23
Extremely helpful with pointing us in the right direction to find the products we required and suggesting firms that could reliably fit them.Nick was quick to reply and very detailed in his advice.Highly recommend reaching out to them.
Cathy GreenwoodCathy Greenwood
07:03 11 Sep 23
Update - A second email to nick for help on bifolds resulted in a detailed informative reply even on a Sunday ! This guy is so knowledgable and helpful .I approached Nick for an independent view on sliding doors v bifold and the different brand options . His reply was extremely detailed and prompt and allowed me to navigate this often confusing world in a much more informed way . Thanks so much Nick
Anthony CraigAnthony Craig
12:45 05 Sep 23
This is a must site for anyone looking for advice. Great service and very quick answers to questions. Nick has been of great help quiding us through the maze of aluminium products. Thank you
Philip DuffieldPhilip Duffield
20:24 26 Jul 23
I contacted Nick @ ATS for guidance on what aluminium sliding door systems would be suitable for an opening in an extension that is going to be both wide and tall. He came back really quickly with very detailed and incredibly helpful advice. He is clearly extremely knowledgeable about the systems on the market and their respective features and capabilities. If you’re feeling a bit lost by the overwhelming range of choices out there, I’d definitely recommend contacting him.
Dariush HekmatDariush Hekmat
17:25 19 Jul 23
Nick's advice is great. He is always quick to respond and spends time on responses, which really help to make an informed decision.
Alan FosterAlan Foster
07:51 12 Jul 23
Absolutely fantastic. Asked for advice about replacing Crittall (?) windows late last night and early this morning received 3 great suggestions and contact information for suppliers
Rachel LauRachel Lau
09:24 16 Jun 23
Fantastic website full of valuable and pragmatic advice about product selection and comparison: no other website gives information like this. Truly written for public interest. Don't hesistate to reach out to Nick via the mailing system. He responds very quickly, is friendly, and has very sound and high knowledgable advice. I have already shared this with my friend planning her own grand design.
guard Charlieguard Charlie
12:28 14 May 23
I emailed this company just on the off chance they could help me with new magnetic sliders for my patio door. They were not able to supply those but were so very helpful providing me with the name of a company who could. I am so very grateful at the great service. Dare say customers must be very happy. thank you so much.
Benjamin LewisBenjamin Lewis
10:06 04 May 23
Nick is very helpful indeed. Extremely knowledgeable on bifolds which was in relation to my query. Great website as well, some very useful articles. Particularly appreciated the article that lists all the major bifold options in order of their sightlines! Thank you!
P JonesP Jones
08:07 15 Apr 23
I asked Nick some questions about an installation we were considering and he replied within hours with some very useful suggestions that will probably lead us to using a different make and supplier. Thanks, Nick. Great work.
Nicholas WallNicholas Wall
13:18 02 Apr 23
Looking for fair and honest expert advice on all aspect of aluminium windows and doors? These guys will arm you with all the information you need to make the RIGHT choice in a highly complex, crowded marketplace. post a question and you will get a very quick professional answer you can rely on being based on fact. Thanks guys!
Giorgia SiriacoGiorgia Siriaco
16:25 21 Mar 23
After a lot of research to find doors that would meet our unusual size requirements and feeling increasingly uncertain about the best way to spend our small budget, I stumbled on the ATS website, and I'm so glad I did! I contacted ATS to request advice and Nick promptly replied with a wealth of information, providing us with options and relevant contact details. I only wish I'd found them sooner!
Carol NortonCarol Norton
10:01 17 Mar 23
I've been so confused about how to achieve the look I'm after, and going round in circles with various window/door companies, trying to get away from the huge chunks of plastic currently around my windows. I didn't expect an email to a company found through a Google search to really help - but I was desperate, so I tried. I'm SO glad I did. Finally I have clear explanations from ATS of where I've been going wrong, exactly what I'm looking for, and a list of local companies that might be able to provide it! The response has excelled my expectations and I feel as if I'm finally inching closer to a home with which I'll be happy and comfortable: thank you.
David NunnDavid Nunn
20:54 14 Mar 23
It is rare that I write reviews, however after my very positive communication with Nick - enquiring about suitable slim sash aluminium windows for my project, I felt that a review was definitely warranted. I can reinforce the many positive reviews posted so far, Nick was very quick to respond, providing comprehensive detail, with excellent independent advice.In summary, great service, thank you Nick.
Chantal AuerbachChantal Auerbach
13:04 09 Mar 23
Nick from Aluminium Trade Supply was incredibly helpful informative and pleasant to deal with. He responded quickly to emails and was very knowledgeable. Highly recommend being in touch with Nick if you are considering new aluminium windows or doors.
Lee JonesLee Jones
20:21 22 Feb 23
I dropped Nick at Aluminium Trade Supply an email re high security slim sightline bi-folds and their alternatives and he responded that quickly (and so comprehensively) that I felt bad I’d not paid him for his time!Nick Sir your product knowledge is outstanding and you are providing a level of service that goes wayyyy above and beyond expectations. I’ll definitely make sure I mention Aluminium Trade Supply to anyone I encounter looking for a fenestration solution 🙏🏼
G JG J
15:13 13 Feb 23
We are looking to replace some old UPVC patios doors with aluminium ones. The ATS website is a great source of advice in an area where clear information is sorely lacking. Having used the website, I then followed this up with a number of specific questions relating to our search, and Nick came back very quickly with clear, detailed and very useful advice.I have been very impressed with both the website and with Nick's advice. My only regret is that I didn't come across ATS before replacing various windows in 2021 - I'm sure it would have saved me a lot of grief and money! Thanks again Nick.
Azza McCabeAzza McCabe
17:47 01 Feb 23
So impressed with this company.Responded to my query quickly andgave valuable advice. Nick was extremely helpful and we were able to move forward with our project.
Adri LoloçiAdri Loloçi
11:21 08 Jan 23
Nick was super fast to respond and provided some great recommendations. I would recommend this website to anyone looking to find bifold or sliding aluminium doors.
Stephen HoustonStephen Houston
16:16 03 Jan 23
Looking for aluminium crittall style internal door and external patio French doors. Noted good reviews and thought would ask for advice. Comprehensive reply with excellent independent advice and lists of fitters who could provide products and installation. Great service.
Inga GeachInga Geach
08:25 21 Dec 22
Nick from Aluminium Trade Supply has been extremely helpful with navigating the jungle that is aluminium glazing for our upcoming extension project. His advice was prompt, detailed and always impartial. Very grateful for your input, thanks Nick!
Amanda BurtonAmanda Burton
10:54 16 Dec 22
Brilliant website and an excellent service. Nick provided not only detailed advice and supplier contacts, but highlighted the considerations of various products so I could make an informed choice. Our Sunvista minimal sliders were fitted this week and I couldn't be happier, stunning. Thanks once again for your advice and recommendations, invaluable!
Keith BarnesKeith Barnes
17:18 10 Dec 22
Very helpful advice given to my question, including the name of 3 different companies that i could try for the product being enquired about. Many thanks
Munim ChowdhuryMunim Chowdhury
11:45 13 Sep 22
Nick has been very helpful on signposting me to a number of partner organisations for steel/aluminium doors.
SUSAN wallaceSUSAN wallace
17:26 31 Aug 22
My experience with this firm was exceptionally good and this is notalways the case as a female, dipping a toe into technical waters.I was spoken too with courtesy and at a level that helped me consolidate what was needed .On top of that I was given a list of companies and places where I could obtain the type of product I needed.I could not thank them enough and would certainly go there again and reccommend others do too.
Paul SalterPaul Salter
22:39 22 Aug 22
Contacting Aluminium Trade Supply is like contacting the Oracle direct. Advice is always comprehensive and balanced. On multiple occasions they have provided me with options that fully meet our objectives. Many thanks.
Nick McCormackNick McCormack
20:25 14 Aug 22
Really helpful and useful came back to me on a Sunday with some invaluable information. Highly recommended.
ray addisonray addison
13:14 14 Aug 22
received a prompt reply to my query,and helpful information from ATS
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